We want you to love your Vienna Woods products as much as we do. So if your product purchase has a manufacturing problem and you would like to return or exchange it, please contact us within 60 days and we will send you a replacement product or credit you with a refund.
To request a replacement product or refund please email us details of your purchase to firstname.lastname@example.org and we will contact you within 24 hours.
When you email us please include:
- Order number
- Product description
- Full name
- Shipping address
- Telephone (if you would prefer we call you)
- Whether you want a replacement or refund
We are here to help so please contact us if you have any questions.